Support

How can we help?

Email Mila support for app questions, privacy requests, export or deletion questions, and account or family-access help. Include your app version, iPhone model, iOS version, and a brief description of what happened when relevant.

Contact support

Send a support email and we will reply from the Mila support inbox. Please do not send sensitive baby care notes, monitor screenshots, passwords, invite QR codes, full exported care logs, or full food or reaction exports unless we specifically ask for them.

Common requests

Export your care log

Open Settings, choose “Export care log,” and share the generated CSV using the iOS share sheet.

Delete data

Open Settings and choose “Delete all data.” Deleting shared care data is available only to the family owner.

Revoke family access

Family owners can remove members or revoke devices from the Family settings screen.

Safety and medical emergencies

Mila Baby Tracker is not a medical device and does not provide diagnosis, treatment, emergency detection, or clinical advice. Contact your clinician or local emergency services for urgent medical concerns.